We talk a lot about the custom integration of Bitrix24 with other programs. But it is not always advisable to write new code to combine your system with another service or even device. At the moment, there are already solutions that allow direct integration. One of them is Zapier. We have repeatedly offered clients to use it, because it saves budgets. In this article, we talk about the features of such integrations.

The CRM system Bitrix24 is there to automatize and enhance your business processes. Among dozens of useful tools and functions, there are those, that are responsible for saving your clients data. Find out more abut Contacts in the new Avivi blog article.

Each country has its own individual taxation system. For instance, this system is multi-level and more complex in the US when compared to other countries. This entails a lot of obstacles for ordinary buyers, and even more for the business. In this article, we offer you information about Sales Tax Module — the Avivi solution which considers all types of taxes when working in CRM.

Nearly every customer using Bitrix24 integration asks questions regarding the possibility of integration with social networks or communication services. This comes naturally since every modern business can't function without communication with its customers. In this article, we will share the information on where everything will go smoothly with the integration and when our developers might need a prompt and qualitative elimination of some issues. 

When a user needs to transfer some important information in Bitrix24, we don't recommend doing it on their own. Not everything can be simply transferred via the "Cut" and "Insert" commands. Transferring data via the programmatic method requires in-depth knowledge usually possessed by qualified developers. We are proud that our employees are just like that, and in this article we share the transfer method of the Working groups.

Every business owner is always in a constant search for new options of optimization and improvement. If the company is providing diverse customer support, one of the options is to establish an independent and custom-developed ticketing system in the Bitrix24 Portal to improve the customers' requests processing. This article could be useful for you if customer-oriented service provisioning is an important factor.

Internet form is one of the most efficient ways to get neccessary information from a lead or, at least, get and take the most valuable pieces from it. Bitrix24 offers the CRM-form 2.0 functionality, which allows to easily and quickly create the convenient forms and offer them to customers to be filled out using varios methods. 

Bitrix24 generates a number of documents, but the commercial offer is the most important one. Here, everything should go smoothly, well-managed and in a semi-automatic (with the minimum human intervention) mode, so that your clients receive the correct information as soon as possible. In this article, we review the example of the efficient business process with a commercial offer that Avivi professionals created for the METAL PRO BUILDINGS construction company from Toronto, Ontario province, Canada.

Bitrix24 offers several options for the authorization of users in the system. There are specific innovations compared with other services for business, and each of them is aimed to boost the security, but at the same time to make the lives of the employees easier. 

Scrum in Bitrix24 became one of the most long-awaited Bitrix24 updates in the departing year of 2021. So what is scrum, and how is it implemented into Bitrix24? And most important — how can it be used for the more efficient completion of the tasks by the team? We talk about that in our article's blog.