What should I do if I need to store files specifically in Tasks and not in the comments section? Clients from Italy addressed Avivi with such issues, and very soon received a completed customization which allows them to do exactly what they need. This article features the solution to a specific issue and will provide reassurance that professional developers can do everything.

If you're nervous about the constant duplication of different entities in the CRM - this article is exactly what you need. Avivi has developed a new add-on for Bitrix24, which will quickly bring order to entities and eliminate repetitive ones. The functionality is very easy to use and more efficient than the in-house duplicates management tool. 

The number of users of the Bitrix24 Portal is an important issue for business owners, especially when there are many users of the CRM, but not all of them are employees of the company. Avivi's development team has created an effective and efficient solution that allows you to forget about the limits for Bitrix24 on-premise and at the same time provide all those who want it with the necessary tools to work in the company

The document generator in the on-premice Bitrix24 interacts with many Entities, but it’s unable to display information from the Lists. This became a big problem for one of Avivi's clients, as the specifics of business processes were tied up at work with the Lists. Our team created a custom solution that can be useful to many Bitrix24 users with a similar logic

When getting to know Avivi company, as a customer of IT services, it is understandable one would like to learn about our work format and terms. This article was written with this aim in mind. Avivi provides flexibility in interactions with each individual customer in order to ensure the most efficient work, and we will discuss the available options.

Many users are faced with the problem of sending mail from on-premise Bitrix24, as evidenced by frequent requests sent to support and questions on various forums. In most cases, the reason is the same and has to do with SMTP settings. We figured out the problem and developed a solution.

Access to employees' information in Bitrix24 is one of its main features. Each Portal user can easily find their coworker in Company Structure and contact them. Sometimes, business owners need to limit the access for privacy or other reasons. Our Company received a few of such requests, and we will tell you about the details of how we handled them.

Good news for everyone who uses Telegram to promote their business: after reading this article, you will be able to customize the Telegram instant view template and share your materials with the speed of ping. Now we will tell you how this is useful and how to work with it.

A technical support — is always a pain for every business and it gets harder, when it’s you who should provide the technical support. But with custom extension HelpDesk for the self-hosted version of Bitrix24 from the Avivi Company you will solve a problem with the organization of the technical support for your clients and will receive the effective algorithm of work for your collaborators.

In the abstract, if you organize your business, invest a lot of money there and hire a staff of marketers, in the near future a huge queue of clients should be next to your door. But this is only in theory. In reality, you have to fight for every client, even if you have a super-successful project.