The document generator in the on-premice Bitrix24 interacts with many Entities, but it’s unable to display information from the Lists. This became a big problem for one of Avivi's clients, as the specifics of business processes were tied up at work with the Lists. Our team created a custom solution that can be useful to many Bitrix24 users with a similar logic
When getting to know Avivi company, as a customer of IT services, it is understandable one would like to learn about our work format and terms. This article was written with this aim in mind. Avivi provides flexibility in interactions with each individual customer in order to ensure the most efficient work, and we will discuss the available options.
Many users are faced with the problem of sending mail from on-premise Bitrix24, as evidenced by frequent requests sent to support and questions on various forums. In most cases, the reason is the same and has to do with SMTP settings. We figured out the problem and developed a solution.
Access to employees' information in Bitrix24 is one of its main features. Each Portal user can easily find their coworker in Company Structure and contact them. Sometimes, business owners need to limit the access for privacy or other reasons. Our Company received a few of such requests, and we will tell you about the details of how we handled them.
Good news for everyone who uses Telegram to promote their business: after reading this article, you will be able to customize the Telegram instant view template and share your materials with the speed of ping. Now we will tell you how this is useful and how to work with it.
HelpDesk — the best solution for technical support of the clients from Avivi Company
18 December 2018
A technical support — is always a pain for every business and it gets harder, when it’s you who should provide the technical support. But with custom extension HelpDesk for the self-hosted version of Bitrix24 from the Avivi Company you will solve a problem with the organization of the technical support for your clients and will receive the effective algorithm of work for your collaborators.
In the abstract, if you organize your business, invest a lot of money there and hire a staff of marketers, in the near future a huge queue of clients should be next to your door. But this is only in theory. In reality, you have to fight for every client, even if you have a super-successful project.
If you think that the age of robots appeared in the cinema only - you are deeply mistaken! They do not just surround us, but they are also ready to help your cause. Using Bitrix24, you can even program your assistant by yourself. This article describes such process.
The kernel customization is an important decision, on which further work of the CRM system depends. Read the article to find out why it is necessary and how to make the right choice.
Our multifunctional module will help you turn obtaining a leave into a seamless and painless process. See the article for the usage rules, interaction with Bitrix24, and all the surprising bonuses;)
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