Good news for everyone who uses Telegram to promote their business: after reading this article, you will be able to customize the Telegram instant view template and share your materials with the speed of ping. Now we will tell you how this is useful and how to work with it.
HelpDesk — the best solution for technical support of the clients from Avivi Company
18 December 2018
A technical support — is always a pain for every business and it gets harder, when it’s you who should provide the technical support. But with custom extension HelpDesk for the self-hosted version of Bitrix24 from the Avivi Company you will solve a problem with the organization of the technical support for your clients and will receive the effective algorithm of work for your collaborators.
In the abstract, if you organize your business, invest a lot of money there and hire a staff of marketers, in the near future a huge queue of clients should be next to your door. But this is only in theory. In reality, you have to fight for every client, even if you have a super-successful project.
If you think that the age of robots appeared in the cinema only - you are deeply mistaken! They do not just surround us, but they are also ready to help your cause. Using Bitrix24, you can even program your assistant by yourself. This article describes such process.
The kernel customization is an important decision, on which further work of the CRM system depends. Read the article to find out why it is necessary and how to make the right choice.
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