Bitrix24 is one of the top CRM in the world

22 July 2021

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Vyacheslav Nahnybida


Vyacheslav  Nahnybida
Bitrix24 is one of the top CRM in the world

CRM system — Customer Relationship Management — is the tool which coordinates the relationship between clients and vendors. Today, this is one of the best ways to improve and optimize any business. Quite often, the entrepreneurs neglect CRM introduction into their business and become outsiders. Because the system is a real assistant in any enterprise development.    

Shortly about Bitrix24 

Bitrix24 is the complex solution for your business. This is one of the most convenient and user-friendly platform in its field. The system has been developing since 2009, which became the basis for the release of the independent product already in 2012. Bitrix24 has various built in integrations, analytics and other effective features. With that in mind, it doesn't matter how big your company is as the platform has various tariffs to offer: starting from a free version to an Enterprise solution. 


Bitrix24 provides the opportunity to automatize the work in a consolidated system for everyone's convenience in any given company. As a result, it is easier to control the deals, which leads to increased incomes. The system also simplifies communications between employees, being the single platform for both communication and co-working. The large number of features enables the easy control of all the stages of the deal, save the information about the clients and automatize the business processes.

Convincing trend of 2021

General statistics show that the introduction of Bitrix24 results into a boost of the business efficiency, and the average income increases by 20% if used correctly within the first six months. More than 8 million companies all over the world, with the number of employees ranging between one and thousands, chose the product. 

The product has significantly strengthened its position in the international market during the first six months of 2021, as evidenced by the results of various rankings. Previously, the growth of trust in Bitrix24 and brand awareness were systematic, but the global pandemic has sharply increased the demand and interest in this software. That is why the ranking results look as follows: 

  • Bitrix24 is in first place in the Top-4 CRM systems on the popular Russian-language marketing site In scale. The article highlights are that the system can easily compete with other global brands due to its successful architecture, open API and flexible pricing policy;

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  • On the North American site in the "Best small business software of 2021" article, Bitrix24 ranks second and is described as a set of powerful business tools. The site gives the palm of victory to Microsoft 365; 

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  • The third source that puts Bitrix24 in the top third place of the best software for any business in 2021 is Zapier. The bronze plays an important role in this list, as the world-famous Zoho CRM is the first in this list, and the Salesforce takes second place. The very fact that Bitrix24 is snapping at the heels of the CRM systems apologists with a long history and a worldwide recognition speaks of the unprecedented success of its developers. 

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Avivi company's own observations 

Avivi is engaged in custom functionality development and Bitrix24 implementation. We are the Golden partner and sell our services to markets in 48 countries around the world, increasing this list every year. In recent years, we have seen a rapid increase in the number of other Partners in all continents, which also indicates a systematic, but successful, product capture of the business software market. At the same time, our company has a number of advantages:

  • Avivi is not the simple integrator that receives its main profit from selling the licenses, but rather an IT company with the full Bitrix24 development cycle. We can handle Enterprise level implementations and projects of any complexity;

  • The company employs professionals who are fluent in Bitrix24 documentation language, which allows you to work much more efficiently;

  • Our expertise has been accumulating over the years, and our achievements are reflected in our clients' reviews and best cases. For sure, we are not against start-ups of our competitors in the customized development, but we can only speak with confidence about the quality of the services we provide. 

Thus, Bitrix24 continues its triumphant march to the world's Olympus of CRM systems. Of course, the results of famous ratings are the key to making a decision regarding either introducing Bitrix24 or searching for other products. However, you can always use demo versions of the desired tariffs for self-familiarization with the system, as well as consultations from Avivi managers who will present the product and provider and answer to all your questions. 

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