TimeDoctor Integration

The developers were able to distribute correctly the responsibilities between the platforms in the following way: “Bitrix24” is responsible for everything related to the tasks; Time Doctor is responsible for time tracking. Every 15 minutes an update of expended time comes to CRM, however this data cannot be edited or deleted. And even if something happens in Bitrix24, in 15 minutes Time Doctor will send a new data. Restrictions apply during the current day.

Before use, read the brief manual. Time tracking management also moves from Bitrix24 to Time Doctor after integration, where the corresponding buttons are created. No special inconvenience is expected from such an innovation, since the developers have provided the Time Doctor interface with useful features — displaying a link to the corresponding task in Bitrix24. This significantly speeds up and simplifies working with both programs. 

There is an ability to specify the portal time zone! This avoids the occurrence of an incorrect logging date. After installing the updated version or updating the old one, go to the settings of the application and enter your time zone! If this is not done, then nothing critical will happen — reassure Avivi specialists. But in this case, the standard time zone will be used.

There is no need to worry about the loss of data after integration: new tasks will immediately appear in Time Doctor. Regarding the already created ones, any update on the task will be sufficient for the display so that the system “sees” it and processes it. When the task is closed, the time tracking feature disappears both in Bitrix24 and Time Doctor at the same time.